At Patch Therapeutics, we value your right to privacy and are committed to adhering to the guidelines set forth in the Privacy Act 1988 (Cth) ("the Act"). Our primary aim is to handle information responsibly, offering you control over the management of your personal data.
This Privacy Policy has been crafted to offer a transparent overview of how and when Patch Therapeutics collects, discloses, uses, analyses, stores, and otherwise manages personal information and other data. This includes Patch Therapeutics and its affiliated entities, collectively referred to as the "Group."
Your personal information will not be shared, sold, rented, or disclosed outside the parameters outlined in this Privacy Policy or as permitted under the Act. Applicable to both personal and sensitive information, as defined by the Privacy Act 1988 (Cth), this policy assumes that you are over 18 years of age and an Australian resident. Unless specified otherwise, references to 'personal information' encompass both personal and sensitive information.
By utilising the Group's websites, including the Patch Therapeutics website at www.patchtherapeutics.com ("Site"), accessing Patch Therapeutics products or services, or providing personal information, you consent to the Group collecting and utilising your personal information and other data in alignment with this Privacy Policy.
Specific rules and additional consents pertaining to particular personal information may be outlined elsewhere on the site and are integrated into this Privacy Policy by reference. In cases of inconsistency with other terms and conditions, this Privacy Policy defers to those prevailing terms.
Our websites, including the Site, may feature links to external websites offering useful information. This Privacy Policy excludes those sites, and we recommend reaching out to them directly for details on their privacy policies.
Any amendments to this Privacy Policy will be made in compliance with the Act and other relevant privacy laws. Updated versions will be posted on our website and we encourage periodic visits to stay informed about such changes. This privacy policy was last updated on 19 December 2023.
Personal Information:
In broad terms, personal information includes data that can personally identify you, such as your name, address, telephone number, email address, and profession. Our Privacy Policy covers individuals using our services, providing personal information, or those from whom we collect personal information as outlined herein.
Collection of Personal Information and Other Data:
* For the general public, information collected may encompass:
* Name
* Email
* Address
* Telephone number
* Age or date of birth
* Gender
* AHPRA number
* Profession / occupation / job title
* Medical history and conditions
* Additional information provided directly to us through representatives or medical professionals.
For healthcare professionals, additional information may include:
* Location and scope of services offered by your medical practice
* Information collected when advising on Patch Therapeutics products or services
* Prescribing practices
We may also collect non-personal information, such as anonymous survey responses or aggregated data on Site usage.
Methods of collecting personal information include completing contact forms, email correspondence, product inquiries, website and social media usage, review of medical records, and participation in clinical trials or surveys. We aim to collect information directly from you, but may also obtain it from agents, service providers, and other specified sources.
Use & Disclosure of Personal Information and Other Data:
The purposes for collecting personal information include:
* Administrative and billing purposes
* Updating contact details
* Processing and responding to complaints
* Sharing with legal and regulatory bodies for compliance
* Internal use to understand adverse events and treatment effects
* Data research and analysis for trends, product improvement, and direct communications
* Responding to inquiries and providing information on products, services, and opportunities
* Administering conferences, symposia, and clinical trials
* Disclosing to health practitioners and pharmacies
* Business processing functions for related entities and third parties
* Facilitating services through third parties
* Supplying de-identified data for product improvement and global understanding of cannabis treatments
* In connection with acquisitions, changes in control, bankruptcy, or insolvency
* Meeting obligations to medical defence organisations or insurers
The Group may aggregate personal information for third-party disclosure but will not sell your personal information.
For job applications submitted through our website, information will be used for considering and acting upon applications. Personal information may be shared with third-party service providers for candidate submissions.
In some instances, personal information may be transferred or processed by service providers in overseas countries. By agreeing to such disclosure, you acknowledge the Group's exemption from liability under the Privacy Act 1988 for breaches by overseas third parties.
Third-party suppliers involved in functions performed by the Group may receive personal information as contractually required. While efforts are made to ensure third-party compliance, you acknowledge the Group's limited liability once personal information is disclosed outside Australia.
Affiliated companies with their privacy policies will handle your personal information according to their policies. Our websites, including the Site, may contain links to other websites for your interest, but we are not responsible for their privacy practices or content. Exercise caution when providing personal information on external sites.
Direct Communications:
We may send communications about medical conditions, clinical trials, research, events, products, and services in various forms, including mail, SMS, fax, and email. You can opt-out at any time through provided facilities.
Access and Correct Your Personal Information:
Patch Therapeutics aims to maintain accurate, complete, and up-to-date personal information. Contact the Privacy Officer for changes or corrections. You can request access to your personal information, and we will strive to provide suitable means for access, with potential fees for our administrative costs.
There may be instances where access is denied per our rights and obligations under the Act, such as cases interfering with others' privacy or breaching confidentiality.
Personal Information Security:
Patch Therapeutics takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure, commensurate with the information's sensitivity. Personal information is generally stored electronically.
Given the internet's inherent insecurity, we cannot guarantee the security of transmitted information. Transmit personal information online at your own risk. Exercise caution with insecure email transmission.
Staff are directed to handle personal information in line with this Privacy Policy, limiting access to those on a need-to-know basis. Collection and use of personal information by third parties are subject to separate privacy policies and/or other jurisdictions' laws.
Complaints Process:
If you believe your privacy has been breached, contact us following the provided arrangements. We treat requests and complaints confidentially, aiming for timely and appropriate resolution.
Complaints should be initially in writing and directed to the Privacy Officer.
External Links:
Our Site may link to third-party websites, but we make no representations or warranties about their privacy practices. Patch Therapeutics is not responsible for third-party privacy policies or website content.
IP Addresses, Cookies, and Web Beacons:
We collect certain information when you interact with us, including IP addresses, cookies, and web beacons, to conduct site analysis and performance reviews.
* Web server logs / IP addresses: Collected for system administration and reporting aggregate information to affiliates and partners.
* Cookies: Placed on your computer when accessing certain websites, allowing storage of information to enhance the web experience. Most web browsers accept cookies, but you can reset preferences to refuse them.
This revised Privacy Policy aims to provide clarity and transparency about Patch Therapeutics' practices in handling personal information and other data. Please refer to this Policy periodically for updates. If you have any questions or concerns, contact our Privacy Officer at info@patchtherapeutics.com.*